TERMS & CONDITIONS

Effective Date: November 1, 2025
Last Updated: November 1, 2025

These Terms and Conditions ("Terms") govern your use of www.loristreator.com and services provided by LORAI Wellness, LLC. By accessing our Site or engaging our services, you agree to these Terms.

1. Services

LORAI Wellness, LLC provides executive coaching services, programs, and digital resources. Services may be delivered via video conference, phone, email, or other agreed-upon methods.

2. Client Commitments

By enrolling in coaching, you agree to:

  • Attend scheduled sessions or provide 24-48 hours notice for cancellations

  • Participate actively and honestly

  • Complete agreed-upon assignments or exercises

  • Pay fees on time according to your agreement

  • Maintain confidentiality regarding other clients

3. Coach Commitments

We commit to:

  • Provide professional coaching services

  • Maintain confidentiality (with exceptions noted below)

  • Honor scheduled session times

  • Provide a supportive, judgment-free environment

4. Confidentiality

All coaching conversations are confidential, except:

  • When legally required to disclose

  • When there is imminent danger to you or others

  • With your written permission

  • Anonymous sharing for educational purposes (with identifying details removed)

5. Payment Terms

  • Payment is due according to your service agreement

  • Accepted payment methods include credit card, bank transfer, and other electronic payment methods

  • Late payments may result in service suspension

  • Refunds are handled according to the specific program policy outlined in your service agreement

  • Failed payments may incur additional fees

6. Cancellation & Rescheduling

  • Sessions require 48 hours notice to cancel or reschedule

  • Late cancellations or no-shows may forfeit that session

  • We reserve the right to reschedule due to emergencies with reasonable notice

7. Program Duration & Termination

  • Coaching engagements have specific start and end dates as outlined in your service agreement

  • Either party may terminate the relationship with 14 days written notice

  • Termination does not entitle refunds unless specified in your service agreement

  • Unused sessions may expire according to program terms (typically within 6-12 months of purchase)

8. Intellectual Property

All content, materials, and resources provided by LORAI Wellness, LLC are protected by copyright and intellectual property laws. You may not:

  • Reproduce or distribute materials without written permission

  • Share login credentials or course access with others

  • Use materials for commercial purposes without authorization

  • Modify or create derivative works from our materials

9. User Conduct

You agree not to:

  • Use our services for unlawful purposes

  • Harass, abuse, or threaten others

  • Share false or misleading information

  • Attempt to access unauthorized areas of our systems

  • Interfere with the proper functioning of the Site

10. Website Use

You agree to:

  • Provide accurate information when registering

  • Maintain the security of your account credentials

  • Notify us immediately of any security breaches

  • Use the Site in compliance with applicable laws

11. Email Communications

By providing your email, you consent to receive:

  • Service-related communications

  • Marketing emails (you may opt-out anytime via the unsubscribe link)

  • Program updates and resources

  • Administrative notices

12. Disclaimer of Warranties

Our services and website are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific outcomes or results from coaching services.

13. Limitation of Liability

To the fullest extent permitted by Florida law, LORAI Wellness, LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our services or website, including but not limited to lost profits, lost data, or business interruption.

14. Indemnification

You agree to indemnify, defend, and hold harmless LORAI Wellness, LLC from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of our services.

15. Dispute Resolution

In the event of any dispute:

  • Parties agree to first attempt resolution through good faith negotiation

  • If negotiation fails, disputes shall be resolved through mediation

  • If mediation is unsuccessful, disputes shall be resolved through binding arbitration in Manatee County, Florida

  • These Terms are governed by the laws of the State of Florida

  • Each party is responsible for their own legal fees unless otherwise awarded

16. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients via email at least 30 days before taking effect. Continued use of our services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, along with our Privacy Policy and Disclaimer, constitute the entire agreement between you and LORAI Wellness, LLC regarding your use of our services and website, superseding any prior agreements or understandings.

19. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, or government restrictions.

20. Contact Information

For questions about these Terms, contact:
LORAI Wellness, LLC
4654 E State Rd 64
Bradenton, FL 34208
Email: hello@loristreator.com

21. Acknowledgment

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, Privacy Policy, and Disclaimer.